Sales & Service
Quotes & Orders
For orders or price quotes please call our customer service department in Gowanda, NY (USA) at 716.532.2234 between 8:00am and 5:00pm EST. You can fax us 24 hours a day at 716.532.2702 or e-mail us at firstname.lastname@example.org. You can also use our Request Assistance.
If you are not quite sure which product to order for your application, please contact us for technical guidance. We can also provide product samples at no charge to assist you with your decision making process and/or to help you quickly develop prototypes to speed up your product development efforts. Use Gowanda contact info provided above.
Custom Design & Manufacturing Assistance
If your application's requirements exceed off-the-shelf product, consider a custom solution. Gowanda excels in the design and manufacturing of custom inductors, transformers, chokes, specialty products and related magnetic devices. Go to our Capabilities and Custom Products sections for helpful information. Contact us for additional assistance using the contact info provided above.
Please address mail orders or correspondence to:
One Magnetics Parkway
PO Box 111
Gowanda, NY 14070
Gowanda accepts payment by electronic transfer, check, money order or major credit card. Purchase orders are accepted upon credit approval. Open accounts can be established upon request.
Gowanda Electronics utilizes a variety of shipping services to deliver product to customers depending on final destination, shipment weight, delivery timing and other customer-specific requirements. Options include ground transportation, air transportation, and overnight/courier service. Additional charges may apply. To estimate your order's weight, please refer to our Weights by Series table. Other helpful information is located in our Technical Library.
Shipment dates are approximate and based upon Seller's best judgements and are subject to factory schedules and product limitations. Seller can assume no liability, consequential or otherwise, of any sort or nature, resulting from any delay caused by act of God, fire or other casualty, accident, strike, or other cause beyone Seller's control. Lost shipments will not be replaced until freight carrier in writing authorizes the replacement at their expense.
Prior to returning products thought to be deficient, a Return Material Authorization must be issued by Gowanda to the Buyer. No returns of product will be accepted unless the factory has been contacted and a Return Material Authorization number has been issued. The RMA number must be accompanied by a material discrepancy report and test data. A fee to cover the analysis costs on the returned components under htis warranty will be charged to the buyer if, when after examination by Gowanda, the products are found to meet the specifications or have failed for reasons not covered by this warranty.